FAQ

 

How does your order fulfillment process work?

All orders are filled on the second and fourth Tuesday and Wednesday of each month to ensure a fresh batch. Order are shipped on the following Thursdays. 

What is your shipping policy?

Products are available for shipping to domestic and international addresses. 

DOMESTIC

Shipping by USPS with fees calculated in at check-out. From time to time, shipping fee rates change for community connection. Usually announced via social media or by newsletter. 

INTERNATIONAL

Inquire within for international shipping information. 

How should I store my products?

All products are made from plant ingredients and mostly organic or wild-harvested, please avoid as much sunlight, heat or air as much as possible when storing. The elements (fire, water, earth, air, ether) seek to heal and continue life so exposure can speed up the natural recycling process therefore lessening the time it remains fresh and ready for your use. 

How do I request a custom order?

Custom compositions are available with healing sessions. 

What is your Return Policy?

Self-care tools and gift certificates are non-refundable. Please contact us for any customer service inquiries.